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Returns

How does the return process work?
You can return your order via DPD.  Send an email with the order number and the items you want to return. You will receive a return label and return form...
Tue, 16 Dec, 2025 at 9:32 AM
When can I return an item?
What items can I return? You can return an item within 14 days if all of the following conditions are met: The seal has not been broken and the packaging ...
Fri, 5 Dec, 2025 at 10:36 AM
When do I receive my refund?
Once your returned parcel reaches our warehouse, we will process it as soon as possible. You’ll receive an email notification as soon as your return has bee...
Fri, 5 Dec, 2025 at 10:36 AM